NGWave Audio/Sound/MP3 Editor: Support

If you are having trouble with NGWave, you may contact Technical Support using the following form. Be sure to check out our Articles and Resources pages for solutions to common problems.

Submit Support Request

Items marked with an astrisk (*) are required.

* Your Name:
* Email Address:
* Are you a Registered User?	-- Select One -- Yes No
* Windows Version:	-- Select One -- Windows XP Windows 2000 Windows ME Windows 98 or 98SE Windows 95 Windows NT 4.0 Other / Unknown
* NGWave Version:	-- Select One -- 3.5 3.4 3.3 3.2 3.1 3.0 2.3 2.2 2.1 2.0 1.60 1.50 1.41 1.40 1.30 1.21 1.2 1.1 1.0 Any Beta Version
* Type of Problem:	-- Select One -- Download Problem Purchase or License Problem Installation Problem Sound Quality Issue Error Messages Feature Suggestion NGWave Crashes NGWave Will Not Start General Questions/Comments
Sound Card Model:
Computer Model:
* Problem Description:
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Support by Email

If you prefer, you can send the above information in an email to  Support@NGWave.com. Please allow up to 24 hours for a response, though we are usually much faster than that. If your problem is particularly complicated, we will let you know that we're working on an answer that may take more time.